Catalyst – Your HubSpot Support Experts

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HubSpot is powerful, like a Porsche, but there’s no point having a Porsche on the drive if you don’t know how to drive it. 

This is why certified HubSpot Partner Agencies like Catalyst exist. We specialise in helping businesses just like yours to maximise the potential of HubSpot through tailored ongoing support, onboarding and optimisation services. Whether you’re new to HubSpot or have been using the platform for years, we’re here to ensure your business stays ahead of the curve.

We use HubSpot day in, day out, meaning we can help you take that baby out for a spin. 

Here’s why 100s of HubSpot customers use us as their HubSpot agency of choice. 

 

The importance of ongoing HubSpot support and optimisation

“A bad workman blames his tools” is a little unfair when it comes to HubSpot. Yes, it’s an incredibly potent tool in the right hands, but, like any CRM, it requires continuous optimisation to deliver peak performance. 

Without the right support, you might miss out on essential features, experience inefficiencies in workflows, or fail to fully leverage new tools that will make your life easier, more efficient and more profitable. Ongoing support ensures your HubSpot CRM stays aligned with your business goals, allowing you to work smarter, not harder.

We’ve been there, done that – we’ve seen exactly what happens when HubSpot is underutilised or barely used at all. Here are 5 ways we help businesses just like yours to get more value from HubSpot.

 

1. We optimise workflows and automations

If you’re manually handling your workflows, you’re wasting time. 

Automating repetitive tasks not only saves time but also ensures consistency across your operation. This is where workflows in HubSpot shine; they allow you to streamline processes like lead nurturing, customer follow-ups, and more.

One of the first things we do for any new client is take a deep dive into your existing workflows, identifying inefficiencies and missed opportunities. By auditing your automation processes, our team can suggest improvements that boost operational efficiency and increase conversion rates.

Whether you need a new lead nurturing sequence or a proposal follow-up workflow, we’ll help you write, schedule and execute. This means that, once set up, any prospect that ticks the right boxes will automatically start receiving emails from you (without you needing to lift a finger!). 

Once we’ve set up your core workflow suite, you’ll find that you have much more time for other, more important jobs.

 

2. We refresh & tidy your HubSpot CRM

When used correctly, HubSpot’s CRM allows you to centralise customer data. This makes it easier to manage relationships, track interactions, and personalise communication.

Over time, your CRM will likely become cluttered with outdated information or irrelevant data, which can hinder performance. Regularly refreshing your CRM (by cleaning up old records, updating contact segmentation and refining data) ensures that your sales and marketing teams have access to accurate, actionable information.

We provide tailored CRM audits and cleanups to every client, helping you optimise your HubSpot environment. Whether you need to segment contacts for targeted campaigns or enhance data organisation for better insights, we ensure your CRM is in top shape, making it easier to find the data you need, when you need it.

 

3. We introduce you to new tools released since you bought HubSpot

HubSpot is constantly evolving, with new tools and features being added to the platform to address emerging business needs. These innovations can enhance your marketing, sales, and customer service strategies, but only if you know how to use them.

We work in HubSpot pretty much every single day, and HubSpot keep us well informed about upcoming changes. This means that, when new tools are released, we can upskill your team and ensure you’re making the most out of your CRM.  

With the slew of new features that are released every year (such as enhanced reporting features, AI-powered content optimisation, or new sales automation capabilities), it’s super easy to get lost!

 

4. We’ll review your existing content

Your content, whether that’s blogs, landing pages, or email campaigns, need to evolve as your business grows. Regularly reviewing and optimising content ensures it remains relevant, engaging, and aligned with your business objectives.

Our HubSpot experts work closely with our internal content team, providing comprehensive content audits across your entire HubSpot environment. 

We’ll identify areas where you can better align your content marketing with your goals. We can even offer bespoke content marketing support, if you need it!

 

5. We will upskill and retrain your team

Without proper training, it’s incredibly easy to fall behind with all HubSpot’s latest features and best practices. Regular training is crucial to ensuring your team can leverage the full potential of HubSpot.

We provide custom HubSpot training sessions that cater to your team’s specific needs, helping them stay up to date with key tools and functionalities.

This is great for both new employees and grizzled veterans. Our clients report significant improvements in performance and user confidence following our training sessions.

 

Unlock your potential in HubSpot

Through our HubSpot onboarding, migration, integration and support services, we help our clients to truly see value out of their HubSpot CRM. 

You wouldn’t skip your MOT on your brand-new Porsche, so why are you skipping regular maintenance on your HubSpot environment? 

Don’t let your HubSpot break down – get in touch with our specialists today and turn your HubSpot platform into a true catalyst for growth! We’re a HubSpot Diamond Agency, meaning that HubSpot themselves trust us and recommend us to their clients. 

Book your free HubSpot audit using the link below.

Book your HubSpot audit

 

Find out how we help optimise HubSpot operation

About the author

When it comes to HubSpot, Dan Jones is your man!

He handles the day-to-day management of all HubSpot activities for our clients, from onboardings to training, setup to consultancy. It’s his job to ensure that all of our clients are getting the most out of their HubSpot and meeting their goals. 

Aside from being a HubSpot guru, away from work you will almost certainly find Dan doing something sport related – be that on the golf course, at the cricket or chancing his luck at the races!