HubSpot Support

Supporting you throughout your HubSpot journey.

Discover our support service

Bespoke support, tailored to you.

 

No two support contracts are the same. Your organisation is unique, and the way you use HubSpot likely varies dramatically from most other businesses.


This means that the support service you receive needs to be unique to you.
By taking the time to learn about you and your organisational needs, we’ll create a bespoke support plan, allowing you to have as much, or as little, support, depending on what you require.

Here’s how it works

Getting you startedLight-touch approachHands-on approach

Our support process

Getting you startedLight-touch approachHands-on approach

It’s our job to set you up for HubSpot success, ensuring that you can use it effectively in your day-to-day. At the start of our support process (if you haven’t been through onboarding with us), we’ll learn about your organisational needs and HubSpot aspirations, allowing us to tailor your support so it’s perfect for you.

If you have been onboarded with us, we’ll already understand your business and will be able to create a bespoke support package that’s just right for you. 

We have two support options:

Find the right support package for you

 

Support isn’t a one-size-fits-all kinda thing. You’ve got your own needs; our packages have been designed to best address the most common support requests

We are always flexible, and can customise a support package to suit you. Get in touch and talk with our specialists if you’re after something a little more bespoke.

Support Package 1

Ideal for businesses who:

  • Want your own dedicated HubSpot consultant.
  • Want an Initial target setting call, outlining what you want to achieve with HubSpot.
  • 2 x 30 minute (time taken as required) project management and coaching calls per month.
  • 4 hours of ad-hoc email support each month.
  • One working day of response support SLA

Starts at

£499 / mo

Support Package 2

Ideal for businesses who:

  • Want your own dedicated HubSpot consultant.
  • Want an Initial target setting call, outlining what you want to achieve with HubSpot.
  • 4 x 30 minute (time taken as required) project management and coaching calls per month.
  • 6 hours of ad-hoc email & phone/video call support each month.
  • One working day of response support SLA
  • Up to four hours of hands-on work done for you – our specialists will do any builds/technical work that’s required (within HubSpot), or can spend time training your team to complete the work.

Starts at

£1199 / mo
“ We had a great experience onboarding with Catalyst, who were always happy to help and get to the bottom of any questions we had. We feel confident moving forward with HubSpot now we've completed our onboarding and have a good understanding of the platform's capabilities
”
Tissino - Lauren Mason
Catalyst Marketing Agency - HubSpot Lead gen Guide

Our latest guide

Learn how to set up HubSpot for lead generation in as little as 30 days by downloading this free guide.

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See our clients' HubSpot success

Helping workplace design specialists optimise and get value from HubSpot.

Latest case study

200%
increase in applications

Purbeck have renewed for four years straight with Catalyst. The reason? We’re consistently delivering results.

From onboarding them onto HubSpot and creating their website through to segmented and behavioural based email workflows, content, PPC and SEO. We have it all covered.

And the results speak for themselves. Read more about their journey with us.

Get HubSpot support

When you’re ready to get started, book a HubSpot discovery call with our specialists.

We’ll answer any questions and guide you in the right direction.